User Data Deletion

1. Introduction

At Diginext360, we value your privacy and provide you with full control over your data. This page provides instructions on how to request the deletion of your user data in accordance with our Privacy Policy and Meta's requirements.

2. How to Delete Your Data

You can request the deletion of your account and all associated data through the following methods:

• Account Settings: You can disconnect your Facebook, Instagram, or WhatsApp accounts directly from the Integrations dashboard. This will stop the platform from pulling further data.
• Email Request: To completely delete your account and all stored data (including message logs and contact information), please send an email to our support team.

3. Contact Information for Deletion Requests

Please send your data deletion requests to our official support email:

When sending your request, please include your account name or registered email address to help us identify your data quickly.

4. Response Time

Once we receive your deletion request, we will process it as quickly as possible.

• Initial Response: Within 24-48 hours.
• Complete Deletion: All data will be permanently removed from our active databases within 7-10 business days.

5. Types of Data Deleted

Upon a successful deletion request, Diginext360 will remove:

• Your account profile information.
• Synchronized message history from WhatsApp, Facebook, and Instagram.
• Contact details of your customers stored in our platform.
• Any uploaded media files or automation flow configurations.